Emergency services

New Zealand has four main emergency services – the Fire service, the Police, ambulances and Civil Defence.

Call 111 in emergencies
In New Zealand, the number to call if you need the Fire service, Police or an ambulance in an emergency is 111.

You can call this number on a mobile phone even if the phone is out of credit.

The operator will ask you which service you need and connect you to the right service.


Contact Language Line

The Language Line administration office is open Monday to Friday from 9am to 4pm

Email: Language.Line@dia.govt.nz

Freephone: 0800 656 656

Website: www.languageline.govt.nz

Mailing address
Language Line – telephone interpreting
Office of Ethnic Communities
PO Box 805
Wellington 6140